FAQ

Do you ship internationally?

We operate globally and ship to all worldwide destinations.  Due to COVID-19 there may be a short delay in items shipping to some locations.

When will I receive my order?

We operate globally and ship internationally.  Please allow 2-4 business days for processing your order.  Shipping times vary depending on the destination.  Please allow 14-30 days for shipping unless otherwise indicated on the product page.

What do I do if I never received my order?

Please read our Shipping Policy, and if your item is not received within the 14-30 day period please contact us immediately via email at support@blerd101.com as well as the Contact Us page on our website.

How do I make changes to an order I've already placed?

If you realize you have ordered an incorrect item and would like to make changes, immediately contact us via email at support@blerd101.com or the Contact Us page on our website.

What is your return/exchange policy?

At Blerd101, we're committed to helping keep our customers and staff safe during this difficult time.  In efforts to help stop the spread of Covid-19 we are not accepting any returns.  If you receive an item that is damaged and/or not in the condition represented by Blerd101 please contact us immediately within 30-days of receiving the item along with a picture of the damaged product.  Our 30-day money back guarantee will ensure that you are pleased with our policy and service.

Do you have any retail locations?

We currently do not have a retail brick & mortar location, but will be looking at that opportunity in the future.

How do I contact your company if my question isn't answered?

We are always available via email at support@blerd101.com as well as the Contact Us page on our website.